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Cad precision ltd.Cad precision ltd.

Complaint Handling Procedure

ITSwisp is an InTouch Systems’ company.
Our aim is to provide a high quality service for all our customers but we recognise that things do go wrong occasionally.

Where you have a query or complaint, we want you to highlight this at the earliest opportunity to allow us to assist you.
Should you feel that you have reason for complaint please contact us immediately via our contact form.

You can call us during office hours on 01603 425209 and ask to speak to the Customer Service Manager.
Or contact us in writing to:-
Customer Service Manager
InTouch Systems
36 Hurricane Way
Norwich
NR6 6HU

All our policies can be viewed from the “Policies” section on this website.
InTouch Systems is a participating company with CISAS: Communications & Internet Services Adjudication Scheme.

Follow this link to find out more: CISAS Communications & Internet Services Adjudication Scheme
CISAS: Communications & Internet Services Adjudication Scheme
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