Fair Usage Policy – Why?

Firstly it’s worth noting that for unlimited packages we never cut you off or stop you from accessing the Internet, the unlimited package is unlimited. We endeavour to run our WISP network to be fair to everybody, not just for the benefit of a few high traffic users. With this in mind, we have to implement safeguards to ensure that the capacity we provide is not compromised.

On a daily basis we monitor the amount of data used as a whole and can see the busy and quiet times over every period of the month. From this we can work out when certain usage patterns will become a problem for others. This is where the Fair Usage Policy comes into play. Coupled with the usage calculations we come to an amount of data across the unlimited packages which we deem as fair. Once a user has reached this threshold then the speed of their connection is dropped to a level which will not impact the overall network. Again, it’s worth noting that it is not dropped to an unusable level – we deem a usable level to be at least enough to stream standard definition television and to provide a level of online gaming. For the purpose of transparency, you can see the current levels below:

Fair Usage Quota Calculation threshold is 350 GB per calendar month.

 

ITSwisp

Package

Standard Speeds and Quota

 

Overlimit Reduced Speeds

 

Download

Upload

DL Burst

UL Burst

Quota

 

Download

Upload

DL Burst

UL Burst

Home3000

3Mbit/s

0.5Mbit/s

10GB

0.5Mbit/s

0.25Mbit/s

Home6000

6Mbit/s

0.75Mbit/s

25GB

0.5Mbit/s

0.25Mbit/s

Business4000

4Mbit/s

1Mbit/s

30GB

0.5Mbit/s

0.25Mbit/s

Business8000

8Mbit/s

2Mbit/s

60GB

0.5Mbit/s

0.25Mbit/s

Package

Standard Speeds and Quota

 

Fair Usage Reduced Speeds

 

Download

Upload

DL Burst

UL Burst

Quota

 

Download

Upload

DL Burst

UL Burst

Home8000

8Mbit/s

1Mbit/s

Unlimited

2Mbit/s

0.5Mbit/s

8Mbit/s

1Mbit/s

Business8000+

8Mbit/s

4Mbit/s

Unlimited

2Mbit/s

1Mbit/s

8Mbit/s

4Mbit/s

 

 

pdf download

ITSwisp Broadband Services ~ Fair Use Policy

To view and/or download the guide click on the PDF icon

 

You will need a PDF reader to view this document. If you do not have one already installed you can download a free reader from Adobe’s website