Standard Support+ Package

Our service desk will endeavour to resolve your query at first point of contact, however if due to the nature of the fault that this is not possible and a field engineer is required, we shall arrange an engineer to resolve the fault at the earliest opportunity. Customers receiving our Support+ package will have priority over our standard support package customers.

If you would like a bespoke Service Level Agreement (SLA) which can be tailored to meet your requirements please contact our office on 01603 425209 or email and a member of the team will be in contact to work with you to prepare a quotation based on your specific needs.